Daiya Industry has been a successful manufacturer of orthopedics for half a century.
The basis of the management philosophy is to offer medical products which address customer needs and wishes.
Daiya Industry offers products that aim to improve the health and well being of every single customer,
thus increasing the smiles on their faces.
All products are created hand in hand with physicians to confirm their efficiency and functionality. Clinical data, tests and product verifications are carried out in cooperation with the local University research center to improve the quality level of each product. In addition, market research ensures that customer opinions are taken into account. The original products are developed from the customer’s point of view to create useful articles which are valued by the user.
All products are 100% handcrafted in Japan. All of Daiya Industry’s seamstresses
are highly qualified and have proper working contracts which include good working conditions.
Their experience and sewing skills essentially contribute to the high product quality.
But the Japanese working culture means more than just the sewing accurately. During work the seamstresses “become the customer” in order to address the smallest of details for utmost customer satisfaction. The high level of Japanese customer service ensures that the word “service” is not an empty promise. It is maintained on all levels of customer communication. All this effort to create the best possible result reflects the creative and passionate way of work within the company.
Daiya Industry conforms to the following international standards:
- ISO 9001:2000 Quality Management
- ISO/IEC 27001 Security Risk Management and Control
- ISO 14001 Environmental Management Systems
This means that tests are implemented at all stages of development and production. These standards ensure safety for customers and allow for peace of mind.